NEW YORK–(BUSINESS WIRE)–EasyVista Inc., a leading provider of service management, today
announced it will showcase features from its newest platform release,
Oxygen, as well as reveal findings from the recently launched report,
State of Service Transformation, at premier conference Pink19. The 23rd
annual IT Service Management (ITSM) Conference & Exhibition, which runs
from February 17-20 in Las Vegas, will also feature EasyVista executives
discussing how organizations can successfully integrate key service
management tools to transform service.
Located at booth #302, EasyVista will demonstrate how its Oxygen
release, ITSM platform update that was available in late 2018, is
enabling organizations to transform service with powerful context-aware
micro apps, AI-driven recommendations, intelligent knowledge and the
most adaptable, smart interface in the ITSM market. The latest release
from EasyVista is an essential role in helping organizations optimize IT
support and accelerate their digital transformation.
John Prestridge, SVP of North America & CMO and Evan Carlson, Vice
President of Business Development and Strategy will lead two informative
Breathing New Life Into Knowledge Management With Self-Help
Monday, February 18
at 11:45 a.m.
Three Technologies to Power-Up Digital Transformation of The
19 at 1 p.m.
Event attendees will also have the opportunity to learn about the
company’s new State of Service Transformation report, which found that
two-thirds of today’s businesses are implementing service transformation
tools to optimize the customer and employee experience. Additional key
findings reveal that AI, self-service and self-help technologies are
redefining value-based service strategies across today’s enterprises.
Read the full report here.
“We are thrilled to share our expertise in self-help technology,
intelligent automation and transforming the service desk at such a
prestigious event,” added Prestridge. “Pink19 is an ideal opportunity
for us and others in the industry to connect and demonstrate the
tangible difference we are making in helping IT departments lead the
charge in achieving digital transformation.”
Released today, EasyVista is also happy to announce its placement as a
top three global vendor in the Research in Action IT and
Enterprise Management SaaS and Software Top 20 Global Vendors matrix.
The comprehensive market overview includes data collected from late 2018
into Q1 of 2019 and comprises feedback from 1,500 enterprise IT
managers. The report specifically noted EasyVista’s strategy, vision and
go-to-market approach as factors to its jump to number three globally
To learn more about EasyVista, visit here.
EasyVista simplifies IT Service Management by making it easy to deliver
and easy to use for today’s enterprise. The EasyVista IT service
management platform was created to help companies automate and
personalize service delivery to improve IT efficiency and increase staff
productivity. Today, EasyVista helps 1,200+ enterprises around the world
radically improve service user experience, dramatically simplify and
accelerate service creation, and reduce the total cost of IT service
delivery. EasyVista serves companies across a variety of industries,
including financial services, healthcare, higher education, technology,
public sector, retail, manufacturing and more. Headquartered in New York
and Paris, EasyVista is a rapidly growing global software company. www.easyvista.com
Rebecca Deutsch, LEWIS for EasyVista