Payment Alliance Assists Law Enforcement to Stop ATM Fraud

Proprietary Technology Combats Man-in-the-Middle Attacks Leading to
Multiple Arrests

LOUISVILLE, Ky.–(BUSINESS WIRE)–lt;a href=”” target=”_blank”gt;#ATMlt;/agt;–Payment Alliance International (PAI),
the nation’s largest, privately-held ATM provider, is collaborating with
the United States Secret Service and local law enforcement agencies to
thwart man-in-the-middle attacks at ATMs. Using proprietary real-time
reporting software, PAI is able to alert officials of potential attacks
while they occur, enabling criminals to be apprehended on the spot.

PAI recently identified a Central Florida attack in progress, aiding law
enforcement officials in apprehending the suspects while they were
fleeing with an undisclosed amount of cash and the device used to carry
out the crime. Three individuals were arrested for emptying an ATM
entirely of its vault cash. They are allegedly responsible for similar
fraud activity at numerous ATMs across Florida.

In recent months, ATMs across the country have come under siege. With
man-in-the-middle attacks, criminals place a foreign device between an
ATM and its wireless communication box, altering vital settings so cash
is dispensed incorrectly. It is unknown how many attacks have occurred
nationwide or the amount of vault cash stolen, but certainly tens of
thousands of dollars have been lost.

“Nobody in the ATM industry has the capabilities we have developed to
stop ATM fraud like man-in-the-middle attacks and I couldn’t be prouder
of our team,” said PAI CEO Neil Clark. “Our customers can sleep well at
night knowing we have sophisticated tools to help identify, track and
stop fraud,” added Clark.

Customers with PAI wireless communications can remotely update settings
with the company’s proprietary eRMS program to prevent this type of

Operators of ATMs that are internet capable and using wireless devices
for transaction communication can take these steps to mitigate
man-in-the-middle attack risk:

  • Program ATMs with TLS 1.2 and enable certificates to ensure the proper
    encryption standards are being utilized to communicate directly with
  • Ensure software versions are up-to-date with all new security features
  • Inspect ATMs for tampering and confirm wireless units are secure with
    no foreign devices present
  • Get access to technology that detects fraudulent activity as it’s

Interested parties may telephone PAI at (877) 271-2627 extension 4526 to
learn more.

About Payment Alliance International (PAI)

Payment Alliance International (PAI) is the nation’s largest,
privately-held ATM provider and offers processing and maintenance
services, equipment sales and support, and unique ATM branding
opportunities. PAI also offers industry-leading, revenue-generating,
value-added solutions and customized partner programs that increase
customer profitability, reduce operational expense and maximize uptime.
Payment Alliance International is headquartered in Louisville, Kentucky,
with offices around the country. For more information, please visit or
follow us on Facebook and Twitter.


Brian Haynes
VP, Market Partner Sales & Support
Alliance International
x 3131

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